Petrol

I refuelled but was still charged for low petrol. What should I do?

Submit an appeal in the Car Lite app with your petrol receipt and your End Trip photo of the petrol gauge, and the team will review it. On some car models the gauge is slow to register a small top-up, so pump past the quarter-tank mark rather than just up to it — see How much petrol must I return the car with?.

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Still need help?

Call our hotline at +65 6334 5744 or email support@carlite.sg. During a booking, use the hotline button in the Car Lite app.